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|If you’re in a
business relationship with anyone – a client, vendor, or
customer – how important is that relationship to you? Do you
value the relationship? Do you want to nurture it?
A business relationship, like any relationship, is a two-way street. The
expectations of both parties needs be clear and easily
understandable. Applying the Golden Rule is also a good idea:
“Do unto others as you would have them do unto you.” That is a
very powerful statement, and one I try to practice in my daily
life, both in business and personal matters.
Good communication is key for any business relationship to grow and thrive.
Even when conflicts surface (and they will), keeping the lines
of communication open at all times is extremely important. Meet
conflicts head-on, no matter how frightening they may seem at
the time. The sooner the issues are out on the table and dealt
with, the sooner you can get back on track and back to
Another thing to keep in mind is letting people know you appreciate them.
Thank you notes, cards and e-mails are always a good idea, and
they never go out of style. People love to be appreciated. If
you are receiving great business from someone, always be sure to
let them know. You will feel better for it, and so will they.
Another great idea is to reach out and “touch” your clients and customers on
a regular basis by sending them monthly newsletters. This is a
wonderful way to keep in touch, both to let them know you are
thinking about them, and to remind them about you as well.
Remember, you get out of a great relationship what you put into it. Value
those you do business with. Nurture the relationships, so they
are always growing and prospering. Keep this up and you will
always have a garden full of healthy, happy business contacts.
About the author:
© 2005 Cynthia Morse, Virtually At Your Service. All rights
You’re welcome to reprint this story. If you
do, please include this reference: Cynthia Morse CAP is a
Virtual Assistant, and the owner of Virtually At Your Service,
She offers remote
administrative support to small business owners and other busy
professionals from her home office, allowing them the time to
focus on what they love and do best. Sign up at
http://www.virtuallyatyourservice.bizto receive her e-zine
“Virtual Service Connection” for monthly tips and resources
benefiting small business owners.