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VOIP For Your
are considering VOIP for their telephone businees needs. Many
don't know exactly when they should consider it an option for
them. Many do not understand how it differs from regular
telephone service and how the two differ.
Many companies are now beginning to look into alternatives to high priced
telephone systems currently in use. They are realizing that
there are huge benefits financially to those switching over to
VOIP. They are realizing there is greater functionality with
VOIP as well as cost savings and room for growth.
The simple basics of VOIP is that it uses high speed internet lines to carry
voice traffic instead of telephone lines.
There are two basic technologies.
IP telephony runs over a local area network also known as a LAN. this is a
very cost effective way for communicating within an
organization. It allows voice transmissions between people
within a company who are part of an internal network.
VoIP is carried over a wide area network also know as a WAN. VoIP can be
used to transmit voice through a WAN (such as the internet) or
carry voice over a public WAN (such as the Internet) or a
private WAN, which provides enhanced security for
Why would a business consider making this change?
Large companies currenly use PBX systems. This is a private phone system
within an organization. Users work with a certain number of
lines for all external calls.
Some companies use a cental office exchange service know as Centrex, which
is basically a PBX in which all routing occurs not on a
company's premises, but at the local telephone company.
Some use "Key systems", which are very small PBXs, designed primarily for
These systems all share the same problem. When it comes to long distance the
costs are enormous. As more and more this becomes a global
world, long distance becomes a major necessity and this means
one thing...large long-distance bills, Coupled with this these
systems are difficult to change or expand with company growth
and are unsuited to support more technically advanced
communications. Because these systems are based upon proprietary
technologies, companies are limited to only what the phone
VOIP services make this a thing of the past. As VOIP gains popularity among
companies seeking more cost effective services these antiquated
phone systems are slowing disappearing. Expansion of services
will be a breeze because of the technology involved with VOIP.
Companies will benefit from reduced overall costs as IP-based voice
technology can virtually eliminate toll calls. It also slashes
the cost of making add-ons, moves and changes to the system.
Enhanced functionality. VOIP offers all the options that callers are used to
using such as call waiting, caller ID, unified messaging,
directory services and vertical-specific applications. In
addition, VOIP is a standard, open protocol, allowing companies
to build their own audio applications or purchase other
applications that will come from software developers.
Easy Expanion. As your company expands and grows this cost effective system
will allow for expansion with very little cost.
Easy To Use. With VOIP, employees wil have many options--they can use a VOIP
phone that is identical to a regular desk phone or use a
"softphone" which loads into desktops, laptops or PDAs as
software. Added benefit is that they will be able to use their
telephone number in any location.
In time VOIP networks will become even more usefull as it will be able to
support the convergence of data, video and voice services. This
will enable companies to be ready for a plethora of multimedia
applications that are emerging from developers. VOIP technology
will give guaranteed levels of reliability, quality of service
VOIP is now a fully developed technology, providing companies with a
valuable voice system today, and allowing for the latest
technological advances that will develop in the future.
Companies need to get in on the ground floor to take advantage of all the
new technology that is coming and the savings it will afford.
About the author:
Jean Sutherland is a technical writer for the popular website
http://www.voip-place.com/where everything VOIP is
discussed. She is also the owner of the successful website The
Company Newsletter at
http://www.thecompanynewsletter.comwhere you will find loads
of free software, articles on marketing and common computer